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Terms & Conditions


                                     OUR TERMS AND CONDITIONS WERE LAST UPDATED ON 28TH FEBRUARY 2023


 
1. COMPANY INFORMATION

1.1. SWBEANS (“we”, “us”) is a trading name of SWBeans Limited, a company incorporated in England and Wales Registry number 1464 6918
1.2. Our registered office is at 11 Liskeard Enterprise Centre, Liskeard Business Park, Holman Road, Liskeard, Cornwall, PL14 3UR.
1.3. Our registered VAT number is GB 434 1415 28
1.4. This website (www.swbeans.co.uk) is owned and operated by us.
 
2. TERMS OF ORDER/SALE

2.1. Please read these terms and conditions carefully and make sure that you understand them before placing your order. They do not affect your legal rights.
2.2. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted on the site (please see date above).
2.3. No contract between you and SWBeans for the sale of any product will exist until we accept your order by email, telephone or delivery confirmation. By placing an order you are bound to complete the sale unless agreed otherwise with SWBeans, with payment by invoice terms previously agreed.
2.4. We retain the right to refuse any order which is deemed to have not been conducted in the correct way, fraudulent or other reason. We retain the right to not complete or cancel any order as long as no payment has been taken or a full refund has been provided.
 
3. PRODUCT DESCRIPTIONS AND PRICING

3.1. No pricing is shown on this website as we supply to the trade and resellers. for pricing please contact us
3.2. Prices for our products may change from time to time, but changes will not affect any order that has already been confirmed.
3.3. The images of the products on our website are for illustrative purposes only. The products and the packaging of the products you receive may vary slightly from those images.
 
4. PAYMENT

4.1. We accept payment by most major credit and debit cards by calling the office or by  BACS
4.2. If we are unable to supply you with a product, for example because that product is not in stock or no longer available, we will inform you of this by e-mail as soon as possible and we will not process your order. If you have already paid for the products, we will refund you the full amount paid as soon as possible.
4.3. We may choose not to accept an order from you for any products.
 
5. DELIVERY

5.1. Delivery charges and timescales may vary depending on the delivery address when you submit an order to us.  We use a 2/3 day courier service but can offer Next Day and Saturday Delivery with both services carrying an additional charge. We are only able to accept orders from addresses in the UK (including Northern Ireland) and are unable to ship outside of the UK.
5.2. Delivery will be completed when we deliver the products to the UK address you gave us and are signed for with the courier or with your SWBeans delivery agent .
5.3. SWBeans are responsible for the products until the point they are delivered to you. You are responsible for the products upon delivery with goods remaining the property of SWBeans Limited until full and final payment is received
5.4. Please check all products you receive against your order as soon as possible. If you discover that the products are damaged or faulty after delivery, you should let us know as soon as possible as your legal rights as a consumer vary depending on the time period in which you notify us.
 
6. ERRORS WITH ORDERS

6.1. If there has been an error with your order, please contact us via office@swbeans.co.uk within 24 hours of receipt
 
7. REFUNDS AND EXCHANGES

7.1. Where goods have been faulty and/or misdescribed, we also reserve the right to offer a replacement item of similar or equal value.
 
8. COMPLAINTS

8.1 We always like to hear from you, especially if you feel we can do better. We will acknowledge all complaints within 2 working days. Once we receive a complaint, we will communicate how long it will take to resolve and will keep you informed throughout the process.
 
9. INTELLECTUAL PROPERTY

9.1. SWBeans owns or has permission to use any and all intellectual property rights in this Website including our content on it, as well as all SWBeans trade marks and other intellectual property rights (“Intellectual Property Rights”). All rights are reserved.
9.2. You are not permitted to reproduce, modify, copy, distribute or use for commercial purposes our Intellectual Property Rights without our prior written permission.
 
10. SOMETIMES THINGS HAPPEN

10.1. We may have to suspend performance of the contract between us if we are unable to perform our obligations due to any act, event or non-happening, omission or accident outside our reasonable control which includes:
10.1.1. Strikes, lock-outs or other industrial action by third parties;
10.1.2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.1.3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster;
10.1.4. Failure of public or private telecommunications networks;
10.1.5. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.1.6. The acts, decrees, legislation, regulations or restrictions of any government; or
10.1.7. Any failure or service outage that falls outside our control.
10.2. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency in which case we will contact you as soon as reasonably possible.
 
11. APPLICATION OF TERMS AND CONDITIONS

11.1. You may not transfer any of your rights or obligations under these terms and conditions to another person without our prior written consent. We can transfer all or any part of these terms and conditions to another organisation but your rights under these terms and conditions will not be affected.
11.2. Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these terms.
11.3. Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
11.4. If any part of these terms is disallowed or held to be ineffective by any court or other competent body, the rest of the terms and conditions will not be affected.
 
12. LAW


12.1 The contract between you and SWBeans under which you have made your purchases shall be construed in accordance with the law of England and Wales and both you and SWBeans submit to the non-exclusive jurisdiction of the Courts of England and Wales. This does not affect your statutory rights.

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